GSM Value Added Services (VAS)

GSM VAS Service Fees

‘yes’ Time™

During Optus ‘yes’ Time™ our Allstar and BYO GSM mobile customers (excludes AUSTAR GSM Cap plans subscribed to prior to May 2007 and after May 6 2010) can call any other AUSTAR GSM mobile or Optus GSM mobile phone and receive the first 20 minutes of their call for FREE.

When is ‘yes’ Time™ and what are the pre requisites?

• Calls must be within Australia from your AUSTAR GSM mobile phone;
• Calls must be between 8pm and midnight (7 days a week).

Eligible AUSTAR Mobile customers don't need to do anything special to make use of ‘yes’ Time™, simply use your mobile within the guidelines above.

Before taking advantage of ‘yes’ Time™ ensure you are calling another AUSTAR GSM or Optus GSM mobile customer by checking with them first.

*‘yes’ Time™ is a special promotion, which includes AUSTAR GSM & Optus GSM Mobile customers and participating Optus Service Providers' customers. The AUSTAR Mobile Fair Go Policy applies. ‘yes’ Time™ calls are not available from AUSTAR GSM Cap plans activated before May 1 2007 and after May 6 2010, Optus Pre-Paid, Optus MobileSat customers.

Further information

To find out more about Optus ‘yes’ Time™, call AUSTAR Mobile Customer Service on 132 592.

‘yes’ Time™ terms and conditions

AUSTAR Mobile Fair Go Policy

Voicemail - 321

Voicemail is your mobile's automated answering service. If you are unable to answer your mobile phone, with Voicemail the caller can leave a message. Just like a traditional answering machine, the caller will hear your greeting and if they choose, leave a message. It's that simple.

To make sure you don't miss that important message, all messages not listened to are kept for 14 days. Plus, should you wish to refer back to a message; all read ones are kept for 7 days.

Setting up your Voicemail

From your mobile phone

1. Dial the Voicemail Access Code and press ‘SEND’.
2. A recorded voice will then guide you through the Voicemail tutorial. This will assist you to:
   1. Change your user setting and record your personal greeting.
   2. Change your Voicemail PIN code.
   3. Record your name

From a touch tone phone

1. Dial 0 4 1 1 0 0 0 3 2 1 .
2. You will be asked by a recorded voice prompt to enter your full mobile phone number, followed immediately by the # button.
3. You will then be asked to enter your 4 - 9 digit PIN followed by the # button. The default PIN is the last 4 digits of your mobile phone number (unless you have changed it).
4. A recorded voice will then guide you through the Voicemail tutorial. This will assist you to:
   1. Change your user setting and record your personal greeting.
   2. Change your Voicemail PIN code.
   3. Record your name.

Voicemail Message Retrieval

Voicemail messages can be retrieved from either your mobile phone or any other touch tone phone.

From your mobile phone

The message-waiting indicator will advise you that a message has been received:

1. Dial 3 2 1 and press ‘SEND’.
2. Your messages will be played in the order in which they were received.
3. After each message, follow the recorded voice prompt options menu. The following options are available:
   1. Press 6 To return the call (dials the caller's phone number)
   2. Press 7 To replay the message
   3. Press 3 To delete the message
   4. Press 5 To save the message (maximum 14 days)
   5. Press 9 To exit the system or return to the main menu

Note: AUSTAR Mobile recommends you delete your messages after you have listened to them. These short messages use up your mobile phone's message memory, so you will need to delete them regularly. If in doubt refer to your mobile phone user guide for details.

From a touch tone phone

1. Dial 0 4 1 1 0 0 0 3 2 1 .
2. A recorded voice prompt will ask you to enter your full mobile phone number followed immediately by the # button.
3. You will then be asked to enter your 4 - 9 digit PIN followed by the # button. The default PIN is the last 4 digits of your mobile phone number (unless you have changed it).
4. Voicemail will begin playing your message(s). After each message, follow the recorded voice prompt options menu.

Accessing Voicemail from Overseas

To retrieve your messages whilst overseas:

Dial the international access code, or enter + then 6 1 4 1 1 0 0 0 3 2 1 .

Voicemail Wake-Up / Reminder Call

Need to get up for an important meeting? Then use your Voicemail as a wake-up or reminder service.

Simply program the service to call your mobile phone at a nominated time of day, or schedule a call to be made regularly from Monday to Friday.

To schedule a Voicemail Wake-Up/Reminder Call, simply follow these steps:

1. Dial 3 2 1 .
2. Once you have listened to your Voicemail messages:
   1. Press 8 for user options, or
   2. Press 2 for call schedule options.
3. Follow the voice prompts to set a wake-up or reminder call:
   1. For Set Up Options Press 4 .
   2. For Wake-Up Call Press 8 .

Voicemail Call Return

Need to return a call? With Voicemail Call Return you may be able to call the person who has left a message in your Voicemail box.

Using Voicemail to return a call

With Voicemail, the system will identify whether a caller's number has been left with the message.

1. Dial 3 2 1 .
2. Once you have listened to your messages,
3. Press 6 for user options.
4. Press # .
5. A recorded message will then read the number to be dialled. To confirm you wish to call this number simply press 1 .
6. Alternatively, you can call another number by entering the number you wish to call (including the area code), and then press # .
7. Voicemail will dial the number and connect the call.
8. At the end of the call either wait, or press * * to be returned to Voicemail and listen to the remainder of your messages.

Note: The Call Return facility is only available when the Caller ID is captured or the number is entered by the caller at the end of their Voicemail message. This service is only available when retrieving messages from your mobile phone handset.

Diverting Calls to your Voicemail

There are a number of diversion options available with Voicemail.

Note: When your mobile phone is unreachable, engaged or unanswered, the call will automatically be diverted to your Voicemail.

Cancelling Pre-existing Diversions

Prior to activating a new diversion we suggest that you cancel your pre-existing diversions by dialling the following sequence on your mobile phone: # # 0 0 2 # then press ‘SEND’

Diverting calls to Voicemail with “no answer”

With this option your unanswered calls will automatically be diverted to Voicemail. To activate dial: * * 6 1 * 3 2 1 # then press ‘SEND’.

Diverting calls to Voicemail if “not reachable”

Your calls will automatically be diverted when your mobile phone is switched off or not in a mobile coverage area. To set up this diversion dial: * * 6 2 * 3 2 1 # then press ‘SEND’

Diverting calls to Voicemail if “engaged”

With this option your calls will automatically be diverted when you are on another call. To set up this diversion dial: * * 6 7 * 3 2 1 # then press ‘SEND’

Note: Any activation of Call Hold/Wait will override this particular diversion.

Unconditional call divert to Voicemail

If you wish to have all your calls diverted to Voicemail, no matter what the situation, then this is the option for you. To set up this diversion dial: * * 2 2 * 3 2 1 # then press ‘SEND’

Cancelling Diversions

To cancel your selected diversions, dial: # # call diversion option # , then press ‘SEND’

Voicemail Hints

With Voicemail 321 access, you can navigate whilst listening to your messages. To rewind messages:

1. Press * to back up 8 seconds in the message.
2. Press * * or 7 to play message from the beginning.
3. Press * * * to replay previous message.

To fast forward messages:

1. Press # to go forward 8 seconds in the message.
2. Press # # to skip to the end of the message.

Other hints:

Press 1 to pause.

Voicemail Call ReCall

Never miss caller information with Voicemail Call ReCall. When a caller diverts to your Voicemail and hangs up during the greeting, Voicemail Call ReCall captures the call information and sends it to you via SMS.

• Receive notification of a caller's number to your mobile phone via an SMS message making it quick and easy to return a call.
• Return the call or send an SMS message.
• Voicemail Call ReCall is simple for you to activate and deactivate.

Voicemail Call ReCall is automatically activated, free of charge, when you activate your mobile service.

Once you receive an SMS with a caller's number you can return the call immediately or return an SMS.

Note: The Voicemail Call ReCall service will not work if you do not have Voicemail activated on your mobile service.

Turning the Voicemail Call ReCall service on and off via SMS

1. SMS “ON” or “OFF”
2. Send to 147

To turn Voicemail Call ReCall on via your mobile phone

1. Dail 147
2. Listen to welcome announcement
3. Listen to instruction
4. Press 1 to activate

To turn Voicemail Call ReCall off via your mobile phone

1. Dial 147
2. Listen to welcome announcement
3. Listen to instruction
4. Press 2 to deactivate

Turning the Voicemail Call ReCall service on or off via Optus Zoo

If you are a registered Optus Zoo customer you may also turn the Voicemail Call ReCall service on or off from the Optus Zoo website:

1. Go to Optus Zoo
2. Login to Optus Zoo
3. Select My Account.
4. Select My Missed Call Service.
5. Select My Call ReCall.
6. Select on or off.

Mailbox On The Fly

If you currently have diversions set to VoiceMail but don’t have a VoiceMail product set up, callers are now still able to leave you a message.

This is possible because the VoiceMail system will automatically create a basic mailbox or ‘Mailbox on the Fly?which will give callers the ability to leave you a message.

You will then receive an SMS Message Waiting Indicator advising you to call 321.

Retrieving a VoiceMail on the Fly Message

1. Dial 321 from your mobile phone.
2. You will be prompted to complete the New User Tutorial, record a Voicemail greeting, set a PIN and complete your name recording.

There is no extra charge for this service. VoiceMail retrieval and deposit costs do however apply.

Note: These VoiceMail boxes will not provide out dial functionality or access to enhanced features such as wake up calls, Missed Call Service and Group Messaging. You will need to set these up yourself or call AUSTAR customer service to gain access to these VoiceMail options.

Missed Call Service

The Missed Call Service (MCS) is an alternative to Voicemail and captures the Caller ID of incoming calls when you are uncontactable. It then sends an SMS message to your mobile phone that includes the captured Caller ID, date and time of the missed call.

Un-contactable includes:

• No Answer.
• Busy (for example: Call Waiting not active or all lines are busy).
• Out of mobile coverage.
• Mobile phone turned off.
• Rejected call, for example a forced diversion.

MCS is automatically activated, free of charge, when you connect your mobile service.

Turning the Missed Call Service on and off via SMS

1. SMS “ON” or “OFF”.
2. Send to 159.
3. Receive SMS message:
   1. “Free Msg. To turn Missed Call Service on or off, send ON or OFF to 159. You will not be charged to change your Missed Call Service Settings.”
   2. “Free Msg. Thank you. Your Missed Call Service, request has been received and will be processed.”
   3. “Free Msg. Thank you. There was a technical, problem processing your Missed Call Service request. Your request was not received. Please try again.”
   4. “Free Msg. Missed Call Service is not available to you yet. You will receive the Missed Call Service in the near future and get a welcome SMS once activated.”

To turn MCS on via your mobile phone

1. Dial 159.
2. Listen to welcome announcement:
3. Listen to instruction.
4. Press 1.
5. Listen to confirmation that service will be switched on the next working day.
6. Hang up.

To turn MCS off via your mobile phone

1. Dial 159.
2. Listen to welcome announcement.
3. Listen to instruction.
4. Press 2.
5. Listen to confirmation that service will be switched off the next working day.
6. Hang up.

Turning the Missed Call Service on or off via Optus Zoo

If you are a registered Optus Zoo customer you may also turn the MCS on or off from the Optus Zoo website.

1. Go to Optus Zoo
2. Login to Optus Zoo
3. Select My Account.
4. Select My Missed Call Service to turn the service off or on.
5. Select My Call ReCall.
6. Select on or off.

Message Me

Want an answering service for your mobile phone, which sends you text messages directly to the screen of your mobile phone? Then this is the option for you. When you are unavailable, or simply don't wish to take any calls, then why not have someone professional answer them for you? Your calls will be answered with your personal greeting, a message will be taken and then a text message will be sent to your mobile phone.

Note: You need to set up your personal greeting message before you can use Message Me. Please contact AUSTAR Mobile on 132 592 to set up your personalised answering service.

Cancelling Pre-existing Diversions

Prior to activating any new Message Me diversion options, AUSTAR recommends that you cancel your pre-existing diversions by dialling the following sequence from your mobile phone:

# # 0 0 2 # then press ‘SEND.’

Message Me Diverting Options

There are a number of diversion options available:

Diverting calls to Message Me on “no answer”

With this option your unanswered calls will be diverted after a set number of rings. It is your choice as to how long you would like your mobile phone to ring before it diverts. This can be anywhere between 5 and 30 seconds (in increments of 5 secs).

For example, to set up a diversion after 30 seconds dial:

* * 6 1 * 4 5 6 * * 3 0 # and press ‘SEND’.

Diverting calls to Message Me if “not reachable”

With this option your calls will automatically be diverted when your mobile phone is switched off or not in a mobile coverage area. To set up this diversion dial:

* * 6 2 * 4 5 6 # and press ‘SEND’.

Diverting calls to Message Me if “engaged”

With this option your calls will automatically be diverted when you are on another call. To set up this diversion dial:

* * 6 7 * 4 5 6 # and press ‘SEND’.

Note: Any activation of Call Hold/Wait will override this particular diversion.

Unconditional call divert to Message Me

If you wish to have all your calls diverted to Message Me, no matter what the situation, then this is the option for you. To set up this diversion dial:

* * 2 1 * 4 5 6 # and press ‘SEND’.

955 Zoo Cell Casting

Would you like to hear highlights from Alan Jones or Ray Hadley? Why not stay in touch with technology or hear about Myth Busters? Simply dial '955' from your mobile phone to be connected to Zoo Cell Casting - a value added service offered by Optus Zoo for your convenience. It's easy, just follow these simple steps:

To access the 955 Zoo Cell Casting via your mobile phone*

1. Dial 955 from your mobile phone to be connected to Zoo Cell Casting
2. A recorded voice will then guide you through the menu of services available for you to select from. These include:
   • Alan Jones: Highlights of Alan Jones commentary
   • Continuous Call Team Highlights: Highlights of all the fun and footy from the Continuous Call Team, with Ray Hadley
   • Sports Zone: In depth roundup of all the latest sports action around Australia
   • Technology: Staying in touch with the rapidly changing world around us
   • Myth Busters: The truth about many of the urban myths and mysteries that people have readily accepted for decades
   • Relationship Radio: Tackles the tough relationship issues such as infidelity, separation, divorce and abuse. Plus it teaches us how to create more intimacy, passion and fun in our lives
3. You will be prompted to verbalise your selection to listen to the information, or to download a ringtone.

* Note: Customers purchasing downloads, such as Polyphonic Ringtones, must be provisioned for WAP GPRS.

966 Optus Zoo Voice

Would you like to hear the latest cricket score or download a funky ringtone? How about celebrity news, a weather update or what the day has in store for you? Then simply dial '966' from your mobile phone to be connected to the Optus Zoo Voice Portal - a value added service offered by Optus Zoo for your convenience. It's easy, just follow these simple steps:

To access the 966 Optus Zoo Voice via your mobile phone*

1. Dial 966 from your mobile phone to be connected to the Optus Zoo Voice Portal
2. A recorded voice will then guide you through the menu of services available for you to select from. These include:
   • Ringtones: To listen to and download a ringtone
   • Commentary: To listen to Allan Jones commentary
   • News: To get the latest news, sports and weather updates
   • Entertainment: To get entertainment news, celebrity interviews and movie reviews
   • Horoscopes: To listen to your weekly horoscope
   • Joke: To hear the joke of the day
   • Cricket: To listen to cricket streaming audio commentary and match results
3. You will be prompted to verbalise your selection to listen to the information, or to download a ringtone.

*Note: Customers purchasing downloads, such as Polyphonic Ringtones, must be provisioned for WAP GPRS.

Terms and Conditions

Call Diversion

With Call Diversion rather than diverting your calls to a message system you can divert them to another telephone number. Call Diversion allows you to divert your calls to your home phone, office phone, or one of your messaging alternatives and then deal with them later.

Most mobile phones allow you to activate call diversions from their menu. Alternatively they can be activated using number codes.

Note: Please read your mobile phone user guide to confirm the menu has call diverts pre-set.

The options below illustrate diversion to a particular number. If you wish to divert direct to Voicemail, then replace the phone number with the Voicemail Access Code.

Call Diversion Activation Call Divert on “no answer”

Note: The example below is after 30 seconds.

* * 6 1 * [Phone number including area code] * * 3 0 # and press ‘SEND’.

Call Divert on all calls

* * 2 1 * [Phone number including area code] # and press ‘SEND’.

Call Divert if “engaged”

* * 6 7 * [Phone number including area code] # and press ‘SEND’.

Call Divert if “not reachable”

* * 6 2 * [Phone number including area code] # and press ‘SEND’.

Call Diversion Deactivation

Deactivate Diversions

To cancel any pre-existing diversions, dial:

# # 0 0 2 # and press ‘SEND’.

Check active diversion

If you wish to check if any diversions are currently set, dial:

# # [Diversion Code] # and press ‘SEND’.

You will then receive notification on your mobile phone screen if that particular diversion is active or not.

Call Hold/Wait

Waiting for an important call? If you are on your mobile phone and another call comes through, with Call Hold/Wait you will immediately be alerted by a special tone.

Simply put your current call on hold and take the second one. You can then alternate between the two. If necessary, you can even put your current call on hold to make a new one.

Using Call Hold/Wait

If you are on a call and another one comes through you will hear a stuttered beep tone in the background. If you wish to place the first call on hold and answer the second, simply press the ‘SEND’ button.To switch between calls, simply keep pressing the ‘SEND’ button.

Note: Call Hold/Wait is a FREE service that is automatically activated on your AUSTAR Mobile phone. Refer to your mobile phone user guide for more details on how to use this function.

Call Barring

Call barring provides you with the facility to prevent certain calls being made from your mobile phone, and in some circumstances, it can also prevent calls being received. It is centrally controlled by AUSTAR Mobile to prevent unauthorised use of your mobile phone service. eg. If a customer was to lose their mobile phone or have it stolen.

Other forms of barring available are:

• Bar IDD and international roaming
• Bar 1900 calls
• Bar all except local calls

Caller ID

When your mobile phone rings, you no longer need to guess who it is. With Caller ID the phone number of the caller will appear on your screen. You can choose to take the call or divert it to one of your messaging alternatives. Plus, if the person who is calling has their name and phone number recorded in your mobile phone's memory, then in most cases their name will be displayed.

Caller ID allows you to screen your calls and decide:

1. Which calls to answer, which to call back later and which to pass to Voicemail.
2. Whether to use the Call Hold/Wait option (for details please refer to Call Hold/Wait section)

Note: Caller ID may not be available from all sources, or the caller may choose to block their number from being sent.

How to Use Caller ID

With Caller ID you have the following options:

1. Your mobile phone number to appear each time you make a call - the default option.
2. Your mobile phone number to be blocked on a call by call basis - simply dial 1 8 3 1 before the number you are calling.
3. Your mobile phone number to be permanently blocked - please call AUSTAR Mobile to have this arranged.

124 YES (Directory Assistance)

Need a number? 124 YES is your answer. Simply dial 1 2 4 9 3 7 or 1 2 4 9 2 7 and a 124 YES operator will instantly connect you to almost any publicly listed directory number in Australia (excluding 0055, 1900, 1800, 13 and 1300 numbers). Plus, you'll not only be connected, but the number will also be sent straight to the screen of your mobile phone for future reference.

As 124 YES is a premium service, a connection fee applies in addition to the standard rate for the connected call.

International Roaming

International Roaming allows your AUSTAR GSM mobile phone to make and receive calls in over 86 countries around the world. International Roaming is not automatically provided to AUSTAR Mobile customers upon activation.

To activate the service, you must obtain AUSTAR's authorisation. Any charges will be passed through from the carrier to AUSTAR for the Roaming Service and your account will be charged accordingly. AUSTAR may require you to undergo a credit assessment and/or make a one-off payment, which will put your account in credit. This is not a bond. When the account is due, the money owing will be deducted from the credit balance of the account. For the duration that the Roaming Service is activated, AUSTAR requires payment of your account by Direct Debit.

It is also possible to send SMS and MMS messages whilst overseas. Additional carrier charges may apply.

Note: To ensure the international roaming service is available upon commencement of your travel, please contact AUSTAR Mobile 14 days prior to leaving Australia.

‘yes’ International - IDD

Now, instead of just thinking about it, you can pick up your mobile and share a moment with someone overseas wherever you are, whenever you want. With Optus ‘yes’ International you can enjoy a low international call rate from your AUSTAR Mobile phone 24 hours a day, 7 days a week.

To activate the service, you must obtain AUSTAR's authorisation. Any charges will be passed through from the carrier to AUSTAR for the IDD Service and your account will be charged accordingly. AUSTAR may require you to undergo a credit assessment and/or make a one-off payment, which will put your account in credit. This is not a bond. When the account is due, the money owing will be deducted from the credit balance of the account. For the duration that IDD Service is activated, AUSTAR requires payment of your account by Direct Debit.

IDD is available to the following countries:

Short Message Service - SMS

Your mobile phone no longer only provides voice related communication. With SMS, if you can't talk, then let your fingers do it for you - send a text message instead. With the facility for up to 160 characters, send a message to any other mobile phone within Australia*. Even if that person's mobile phone is busy or turned off, they will still receive your message. As your mobile phone number will also be sent with your message, the recipient can respond easily and quickly.

Sending a Message using SMS

1. Using the menu on your mobile phone, enter the ‘Messages’ or ‘Mail’ section, then press ‘OK’.
2. Select the “Send/Create/New” text messages option, then press ‘OK’.
3. Key in the message using your keypad.
4. Press ‘SEND’, ‘OK’ or ‘YES’.
5. Enter the mobile phone number you want the message delivered to.
6. Select ‘OK’ or ‘SEND’.

* May not be available on some GSM mobile phones, please contact AUSTAR to confirm availability.

Receiving an SMS Message

1. If you have the MWI (Message Wait Indicator) * on your mobile phone then you have received a message.
2. Choose the ‘READ’ option and then erase, reply or save the message.

International SMS

SMS your overseas friends and family

You can now send an International SMS* to friends and family abroad. International SMS is the quick, cheap and easy way to send text messages (up to 160 characters) to compatible digital handsets on overseas networks. It’s the perfect way to bridge the distance and stay in touch.

To send an International SMS dial + [country code] [mobile number minus the first digit].

(Pressing + ,on your phone should automatically dial the international access code. On most phones the + is located on the button with the *).

Note: when dialling an international mobile number you drop the first digit of the mobile number.

* International SMS is possible provided the overseas network has an International SMS agreement with Optus. Message charges are incurred on sending the message, regardless if successfully delivered or not. It may take up to eight days from the original send date for the message charges to be applied.

Web SMS

Web SMS is the fast, fun and convenient way to send text messages from your computer to any AUSTAR, Optus, Telstra, Orange, Vodafone and to compatible Mobile Digital phones on selected overseas networks. Each Web SMS is limited to 160 characters, with all replies being sent directly back to your mobile.

You can now send a Web SMS to your friends and family overseas (selected networks only).

Web SMS cannot be sent by Optus Pre-Paid, Optus MobileSat customers.

Using Web SMS via Optus Zoo

If you are a registered Optus Zoo customer you send Web SMS from the Optus Zoo website.

1. Login to Optus Zoo.
2. Select ‘Communicate’.
3. Select ‘Send SMS via Web’.

Some other great features are:

• Scheduler - allows you to select whether to send your Web SMS message immediately or schedule it to be sent at a date and time of your choice.
• Online Address Book - contains an online address book that holds up to 200 individual contacts.
• Group messaging - send one message to up to 20 people at a time. Perfect for the coach who wants to inform the entire football team that training is cancelled due to bad weather.

SMS Chat

If you like to SMS, you're going to love SMS Chat! SMS Chat is the latest craze that allows you to chat with your friends and/or other chatters using your mobile phone. You can chat without having to connect to the Internet or sit by a computer. The concept is simple: Register a Nickname, enter into the chat room, and be whoever you want to be! It is so easy and fun to use, simply follow the steps below to start chatting now.

1. Register your Nickname:
   Send an SMS to 2428 with the ‘nickname’ (N) command
   eg N JACKO
   You will receive a Welcome SMS in 3 messages.
2. Request a list of Chat Rooms:
   Send an SMS to 2428 with the ‘rooms’ (RM) command eg RM
   You will receive SMS messages listing the rooms
3. Join a Chat Room:
   Send an SMS to 2428 with the ‘join’ (J) command and the name of the room you want to join
   eg J 30ish
4. Start Chatting:
   Send an SMS to 2428 with the ‘to’ (T) command to the nickname of person you want to chat, including a message
   eg T JACKO want to chat?

SMS Chat - Things to remember!

• Make your nickname short and easy to type so that other chatters find it easy to chat with you.
• Nicknames must be 3-7 characters in length. Use characters a-z and 1-9 only to keep things simple.
• If you forget your nickname, send the SMS command ME to 2428 to get it sent to you.
• Remember to periodically empty your INBOX - you will not be able to receive your messages if it’s full.
• SMS Chat is easier to use if you turn off ‘predictive text’ within your handset.
• You can join more than one chat room. Just repeat the procedures for joining a chat room.
• You can change your nickname as often as you like. Just send the SMS command NEW to 2428 with the new nickname you want. Eg. NEW CUTEBOY
• Your nickname is unique, however if you exit, command (E) out of the service another person may register the nickname. If this occurs, you will need to select another nickname when re-registering on the service.
• If you decide you don’t want to receive messages from a particular user any more, you can block the messages by using the ‘ignore’, command (IG). Simply send an SMS to 2428 with the ignore (IG) command followed by the nickname of the person you want to block. Eg IG MIKEY
• You can remove the block on a nickname by sending an SMS to 2428 with the ‘unignore’ command (UG) followed by the nickname of the person you want to unblock. Eg. UG MIKEY
• The built in chat function on some Nokia and Sony Ericsson handsets is a completely different function and will not work with this SMS Chat Rooms service.
• SMS Chat Rooms can be accessed whenever you have access to the Optus network (including overseas roaming)

Multimedia Messaging Service - MMS

The Multimedia Messaging Service (MMS), as its name suggests, offers the ability to send messages comprising a combination of images, sounds, animations, text (with no character limit) and video to MMS capable handsets.

Where can I send MMS?

1. To another mobile phone - If MMS is not set up on the mobile you are sending an MMS to, it will be received as a SMS text message with a Web URL, a login and password for online access.
2. To an email address.

How do I set up my MMS handset?

Before you use MMS, you need to follow the handset user guide instructions to set up the handset settings. Then call AUSTAR Mobile on 132 592 to activate the MMS service on your account. Once your MMS handset and the service have been set up with AUSTAR, follow the handset user guide to send an MMS to yourself to start the service on your handset.

Where do I obtain images to send?

• Taking a photo with your MMS camera located inside your handset or as an attachment to the handset (handset dependent).
• Downloading MMS images and animations from the web.
• Uploading your existing photos/images to your online album. We connect you to the Optus product in our MMS offering, where you can set up your own MMS album and access the online library. You can even view friend's albums if you know their album name.

Web MMS

Web MMS is the fast, fun and convenient way to send MMS messages from your computer to any AUSTAR, Optus, Telstra, Orange, Vodafone and to compatible Mobile Digital phones on selected overseas networks.

Using Web MMS via Optus Zoo

If you are a registered Optus Zoo customer you send Web MMS from the Optus Zoo website.

1. Login to Optus Zoo.
2. Select ‘Communicate’.
3. Select ‘Send MMS via Web’.

WAP GPRS

WAP (Wireless Application Protocol) allows WAP capable mobile phones, PDA's (Personal Digital Assistant) and other capable wireless devices to access Internet based WAP pages.

How does WAP GPRS work?

WAP GPRS uses GPRS (General Packet Radio Service), which transmits data in packets of information and usage is charged based on the data volume instead of the time you are connected.

What information can I view with WAP?

It is important to point out that this is not about accessing the Internet from your mobile phone, but accessing pages that have been written specifically for WAP. From your WAP phone you can access email, sports results, the latest news, weather reports, receive updates on the latest stock prices, movie times, chat, last minute flights and accommodation, download ringtones, games, pictures and more.

To see what types of information is available with WAP, go to Optus Zoo at http://www.optuszoo.com.au/resell/?rid=aui.

How do I set up my WAP handset?

Before you use WAP over GPRS, you must have a WAP/GPRS capable handset followed by the correct WAP handset settings as outlined in the download below. Then call AUSTAR Mobile on 132 592 to activate the WAP over GPRS service on your account.

Optus Zoo

When you set up the WAP requirements above you will have access to Optus Zoo and a world of entertainment and information at your fingertips. You can access Optus Zoo from your mobile handset to make the most of the extensive range of services on offer including ringtones, colour wallpapers, mobile cards, mobile games and more.

Registering your details at http://www.optuszoo.com.au/resell/?rid=aui will allow you to personalise your experience further.

Premium Services (including Premium SMS)

Download the Premium SMS User Guide

Premium Services are content or live advice services which can be accessed by making a phone call, by messaging (e.g. SMS) or via data connection from your mobile phone. Premium Service numbers usually start with 188X, 19X, 190X, or an international number, for example 0011. Examples of Premium Services are psychic lines, weather services, voting lines for TV shows, competition lines, chat services, ringtones, or adult services. Premium Services can also include high school test result hotlines.

Proprietary network services such as Optus Zoo also offer access to Premium Data Services. Examples of such Premium Services include news updates, sports or weather reports, ringtones, wallpapers or games.

Important points to note before subscribing to a Premium Service:

• Always read the terms and conditions before signing up to the service.
• Take note of how to unsubscribe or stop the messages, before subscribing to the service.