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Support
At AUSTAR Mobile, we are always looking for ways to provide
our customers with the highest level of service - beyond
expectations.
Our Customer Service Team is waiting to
take your call to assist you with your inquiry regarding
- Mobile Phone & Call Plans Sales
- General Service
- Billing
- Phone Activation
- AUSTAR Mobile Special Services - such
as IDD & Global Roaming
- Lost or Stolen Phones
- Damaged Phones
- Change of address details
- GST
You can also contact us between 7am and
7pm EST, Monday to Friday on 132 592, or e-mail us
at
mobiles@austar.com.au
As part our Customer Service philosophy,
we are currently building our online customer service facility
that will make getting help and answers to your questions
simple.
Contact Us
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| Customer
Service |
132 592 |
| Lost
or stolen phones: |
132 592 |
| Directory
Assistance: |
1223 |
| International
Directory Assistance: |
1225 |
| Call
Connect: |
124 927 or 124 937 |
| Voicemail
Messages Review : |
321 |
|
Network Services Difficulty : |
132 592 |
| Emergency
: |
000 |
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Complaints
For more information on AUSTAR's complaints policy you should visit the complaints page.
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